Remove support-portal
article thumbnail

Manufacturer and Supplier: How Using a Supplier Portal Supports Inbound Freight Management

MercuryGate

Establishing a supply chain supplier portal improves overall efficiency, increases profits, lowers fees, and supports continued growth and success. The post Manufacturer and Supplier: How Using a Supplier Portal Supports Inbound Freight Management appeared first on MercuryGate International.

Inbound 52
article thumbnail

Open Sky Kaleidoscope: Connecting the Dots

Logistics Viewpoints

At the same time, their relative independence supports the third-party objectivity that is so valuable to companies embarking on strategic projects. It morphed into solving customers’ call center volumes by providing a self-serve portal to address issues that occurred in real time.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Fulfilling Big Bulky Small Parcels with Dusty Holcomb

The Logistics of Logistics

Red Stag Fulfillment’s online portal provides clients with real-time visibility and reporting, and the company’s dedicated account managers and support teams deliver exceptional customer service. Red Stag Fulfillment provides real-time visibility and reporting to its clients through a user-friendly online portal.

article thumbnail

The Year Ahead with Doug Waggoner

The Logistics of Logistics

Its industry-leading, proprietary technology supports clients by addressing a lack of visibility into their supply chain and provides a more robust, data-driven means of reporting. Echo’s innovations also support freight carriers by providing more flexibility, transparency, and control.

article thumbnail

Your Business Needs a Customer Portal — Here’s Why

WorkWave

Studies have shown that nearly 90% of people expect brands or companies to have a self-service support portal. Customer Portals: The Easy Way for Customers to Do Business With You. How Does a Self-Serve Portal Make Life Easier for You and Your Customers? What Should a Customer Portal Look Like?

article thumbnail

Empowering Seamless Collaboration: RouteManager’s New ‘Filtered Guest’ Feature

WorkWave

While it’s crucial to grant access to support personnel, maintaining data privacy and relevance is equally important. While Filtered Guest is not considered a customer portal, it does give RouteManager customers the ability to offer more transparency to those who deliver orders from various companies. What Are the Benefits?

article thumbnail

Freight Firm’s Real Time Vehicle Tracking

Logistics Business Magazine

“This is part of a programme of continual investment in our support systems, giving customers total visibility of their cargo while under our management,” he stated. MFS Pro is Mannson Freight ’s bespoke customer portal.

Freight 54