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5 Reasons You Lose Customers with Paula Courtney

The Logistics of Logistics

Paula is the CEO of The Verde Group , a Customer Experience (CX) research consultancy specializing in measuring, tracking and improving the specific customer experiences statistically linked to growing revenue, market share, and customer life-time value (LTV). About The Verde Group. 5 Reasons You Lose Customers with Paula Courtney.

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Study: mixed consumer sentiment on home deliveries

Logistics Business Magazine

Descartes Systems Group , a global leader in uniting logistics-intensive businesses in commerce, has released the results of a consumer sentiment study of ecommerce home delivery. Ecommerce and home delivery present opportunities and challenges to retailers and logistics organisations.

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Focus on people drives success for Utz Group

Logistics Business Magazine

Celebrating its 75th anniversary this year, the Utz Group believes that – in addition to its technological innovation and local service – it is the company’s culture of focusing on people and fostering a sense of community that drives its success. Utz recently held a group-wide conference (pictured) to mark its 75-year milestone.

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Top 15 Logistics Stories of 2022

Logistics Viewpoints

Unlike some of the other trends articles we have covered at Logistics Viewpoints, which take a deeper dive into technology and application specific trends, this article looked at the top trends executives need to be paying attention to before their strategic planning meetings commence. Top Five Transportation Trends ; Chris Cunnane.

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Why Sustainable Home Delivery Results in Greater Sales and Profitability

Logistics Viewpoints

That’s exactly what the recent study “Retailers: Sustainability is Not a Challenge, It’s an Opportunity” concluded. Conducted by Descartes and SAPIO Research, the study surveyed over 8,000 consumers in North America and Europe for their perspectives on retailers’ sustainability practices around delivery operations.

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The 2023 Third-Party Logistics Study: Shippers, 3PLs Get Back-to-Basics as They Drive Supply Chain Success

Penske Move Ahead

Even supply chains that are well-equipped with talent, technologies, and financial resources have experienced significant challenges, and the quality of relationships between third-party logistics providers, and shippers, is a vital component of overall supply chain success.

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Case Study: Demand Management Efficiency for Brandt Group

Logistics Business Magazine

Brandt Group, the Franco-Algerian home appliances manufacturer, has optimised the supply of washing machines, cutting costs and excess stock by up to a third after implementing supply chain software from FuturMaster. The post Case Study: Demand Management Efficiency for Brandt Group appeared first on Logistics Business® Magazine.