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Ecommerce Logistics Innovation with Stephanie Cannon

The Logistics of Logistics

Stephanie is the Senior Vice President of Operations Excellence and Collaborative Innovation at Pitney Bowes , a global shipping and mailing company that provides technology, logistics, and financial services to help clients simplify the complexities of sending parcels and mail. It serves more than 90% of the Fortune 500.

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

So, rather than get overly prescriptive, I’ll use this blog post to highlight some companies that have achieved success through excellence in inventory management , and outline some of the most effective elements of their strategies. Another takeaway is the importance of warehouse layout as an enabler for inventory management excellence.


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Watch: Ensuring Excellence in the Post-Purchase Experience

Supply Chain Brain

Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.

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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan. Esther’s LikedIn.

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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In. deliveries.

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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

On one hand, consumers expect to increase their online purchases post-pandemic. Retailers and delivery services companies that can break through today’s cycle of mediocre home delivery performance stand an excellent chance of improving customer loyalty and growing market share. Here are three charts that paint the whole picture.

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Omnichannel Retailing and How to Achieve Last-mile Excellence


For instance, Robert buys a product from a retail outlet. The gap between online and offline channels has reduced Customers using multiple devices before attempting a purchase The increasing number of touchpoints to buy a product Retailers want to own the customer experience and build a direct relationship with customers.