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Watch: Ensuring Excellence in the Post-Purchase Experience

Supply Chain Brain

Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.

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Ecommerce Logistics Innovation with Stephanie Cannon

The Logistics of Logistics

Stephanie is the Senior Vice President of Operations Excellence and Collaborative Innovation at Pitney Bowes , a global shipping and mailing company that provides technology, logistics, and financial services to help clients simplify the complexities of sending parcels and mail. It serves more than 90% of the Fortune 500.

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

So, rather than get overly prescriptive, I’ll use this blog post to highlight some companies that have achieved success through excellence in inventory management , and outline some of the most effective elements of their strategies. Another takeaway is the importance of warehouse layout as an enabler for inventory management excellence.

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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan. Esther’s LikedIn.

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Freight Recession: Opportunity or Threat with Steve Elwell

The Logistics of Logistics

iDev core values: Action, Excellence, Leadership. Beyond project hours, your success is their passion. iDev invest in your business and the personal growth of your team members. iDev commitment fosters genuine connections, transforming clients into long-term partners.

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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

On one hand, consumers expect to increase their online purchases post-pandemic. Retailers and delivery services companies that can break through today’s cycle of mediocre home delivery performance stand an excellent chance of improving customer loyalty and growing market share. Here are three charts that paint the whole picture.

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7 Ways To Avoid Getting Scammed When Buying Online

Globalior

Sophisticated fraudsters are now offering their products to unsuspecting consumers on slick websites, complete with excellent pre-sale service support. Before you make a purchase from an online vendor, you should validate the company’s contact information. Look for, then test contact information you find on the site.