Supply Chain Brain
OCTOBER 10, 2022
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
The Logistics of Logistics
MARCH 16, 2022
Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan. Esther’s LikedIn.
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Locus
MAY 2, 2023
But how do they ensure effective third-party deliveries and excellence in their e-commerce logistics operations, given that they outsource last-mile logistics to third-party providers? Also, 60% of customers stated that the buying experience made them buy directly from a brand. of total e-commerce sales. Schedule a demo with us!
Ship Monk
AUGUST 26, 2020
Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In. deliveries.
Logistics Viewpoints
APRIL 21, 2022
On one hand, consumers expect to increase their online purchases post-pandemic. Retailers and delivery services companies that can break through today’s cycle of mediocre home delivery performance stand an excellent chance of improving customer loyalty and growing market share. Here are three charts that paint the whole picture.
Locus
JUNE 23, 2022
For instance, Robert buys a product from a retail outlet. The gap between online and offline channels has reduced Customers using multiple devices before attempting a purchase The increasing number of touchpoints to buy a product Retailers want to own the customer experience and build a direct relationship with customers.
Globalior
OCTOBER 6, 2020
Sophisticated fraudsters are now offering their products to unsuspecting consumers on slick websites, complete with excellent pre-sale service support. Before you make a purchase from an online vendor, you should validate the company’s contact information. Look for, then test contact information you find on the site.
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