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6 Essential Features to Meet & Exceed Delivery Customer Expectations

WorkWave

Route optimization and last-mile delivery software have emerged as indispensable tools in achieving this goal. Automatic Dispatching: Streamlining Operations for Seamless Deliveries Automatic dispatching is a game-changer in logistics.

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4 Ways to Enhance Warehouse Efficiency with Prescriptive and Predictive Analytics

Logistics Viewpoints

In today’s fast-paced and competitive business landscape, optimizing warehouse operations is crucial for achieving operational efficiency. Predictive and prescriptive analytics have emerged as valuable tools that enable warehouse operations managers to streamline processes, minimize costs, and enhance productivity.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses. Here are some of the tools CRM systems offer.

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3 Myths About Voice-Warehouse Management System Integration

Logistics Viewpoints

There are 3 common myths when it comes to adding new voice solutions to existing host or warehouse management systems (WMS): The Legacy Myth – You need a Tier 1 WMS to use voice-directed mobile applications so you should replace your custom-built systems or upgrade your legacy WMS package before looking at other solutions.

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How to Optimize Your Customer Experience With Enhanced Optimized Routing

WorkWave

From online retailers to food delivery services, businesses are realizing the importance of efficiently managing their delivery routes to meet customer expectations. Imagine ordering a package online and eagerly awaiting its arrival, only to face delays and uncertainties in the delivery process.

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Recovering from Peak Season Order Issues

Ship Monk

Perfect How You Track Packages Lost and delayed packages are a big peak season problem. Specifics aside, unique barcodes and tracking numbers are scanned every time a package is moved. Awaiting Delivery Scan – The package was out for delivery, but has not yet been scanned at the door.

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How to Calculate Ecommerce Shipping Costs

Ship Monk

Factors That Determine Shipping Cost The method for calculating shipping costs is pretty simple: you pick a carrier, input the weight and dimensions of the package, where it’s originating, where it’s going, and how fast it needs to get there, and out pops the shipping cost. Some offer flat rates for certain size packages.