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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. But without this information, your marketing team is shooting in the dark, your customer service reps have no idea who they’re talking to, and you are missing out on all sorts of opportunities to grow your business.

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Ecommerce Returns – How to Stay Ahead of Reverse Logistics

Ship Monk

Anyone who owns an ecommerce brand has unwittingly been through a crash course in ecommerce logistics. They start out by handling fulfillment manually, but quickly learn that speed, efficiency, accuracy, partnerships, and scalability are essential to the success of their ecommerce business. Who Manages Ecommerce Returns?

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Shipping Labels for eCommerce Orders

Ship Monk

As an eCommerce business owner, what goes inside your boxes is just as important as what goes outside, i.e. the shipping label that provides pivotal information about what is being shipped, how it is being shipped, where it’s going, and who it’s going to. Q: How to Make a Shipping Label and How to Print a Shipping Label?

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What You Need to Know about Ecommerce Order Reshipments

Ship Monk

Ecommerce businesses depend on 3PL fulfillment companies and shipping carriers to make good on their promises to customers. The way your ecommerce business responds when things don’t go according to plan defines your business, for better or worse, in the eyes of your customer. But what happens when something goes wrong?

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Eco-Friendly Packaging + Shipping Materials for Ecommerce Orders

Ship Monk

If that’s you and you’re an ecommerce business owner, keep reading for eco-friendly packaging options your company could invest in this year to save money and help preserve the planet. Example: a bicycle is more eco-friendly than a sedan, but a sedan is more eco-friendly than a Hummer.

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Eco-Friendly Packaging + Shipping Materials for Ecommerce Orders

Ship Monk

If that’s you and you’re an ecommerce business owner, keep reading for eco-friendly packaging options your company could invest in this year to save money and help preserve the planet. Example: a bicycle is more eco-friendly than a sedan, but a sedan is more eco-friendly than a Hummer.

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Ultimate Ecommerce Merchant Guide: Owning Your Ops in 2023 PART 1

Ship Monk

While “going with it” is an acceptable strategy for some areas of the holidays; it’s not a strong plan for ecommerce brands during peak season. Get Faster Shipping Options Peak season is when ecommerce brands of all sizes across all verticals feel the most pressure to deliver on the delivery front. Reduce Cart Abandonment 2.)