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How to Reduce Ecommerce Returns

Ship Monk

Ecommerce bands, even those with amazing reverse logistics operations in place, feel the negative impact of returns. If your ecommerce brand is dealing with a return then typically one of three things has happened: 1.) Because, as much as ecommerce brands don’t like returns, buyers sure don’t like them either. How, you may ask?

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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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5 Budget-Friendly Tips for Ecommerce Brands

Ship Monk

Whether you’re a small ecommerce brand with the right stuff to make it, or a big ecommerce brand that’s long been established, budget never stops being important. How much are you spending on manufacturing, shipping, marketing, customer support, logistics services, and order fulfillment services?

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Global Ecommerce Fulfillment Made Easy

Ship Monk

Why is it that we could put a man on the moon half a century ago, but it is still insanely expensive and complex to ship an ecommerce order to a customer in Europe? How to Get Started Opening your ecommerce business to an international market is no small undertaking. You might as well be shipping it to Mars.

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Email Tips for Ecommerce Businesses

Ship Monk

One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct connection with your customers. All ecommerce businesses should be engaging in targeted advertising. Looking for other ways to help your ecommerce business grow?

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How to Lower Your Ecommerce Shipping Costs

Ship Monk

There are so many layers to the shipping aspect of the ecommerce industry that it can be a bit overwhelming. Shipping zones are calculated based on where an ecommerce order is shipped from. For example, say an ecommerce merchant has a 2-Day delivery policy for orders received before 3PM.

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Ecommerce Returns – How to Stay Ahead of Reverse Logistics

Ship Monk

Anyone who owns an ecommerce brand has unwittingly been through a crash course in ecommerce logistics. They start out by handling fulfillment manually, but quickly learn that speed, efficiency, accuracy, partnerships, and scalability are essential to the success of their ecommerce business. Who Manages Ecommerce Returns?