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How to Deliver Great Customer Service at the Lowest Cost

Logistics Bureau

In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value —and get more cost—out of your business. How to Design your Customer Service Offer. What should the service be? A Lengthy Process.

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Supply Chain Profit Leaks in Real-Life

Logistics Bureau

How to identify and fix your profit leaks? Here’s a real-life example. Related articles on this topic have appeared throughout our website, check them out: Cost to Serve – A Smarter Way to Improved Supply Chain Profitability. Cost to Serve at a Glance: 9 Steps to Success & 5 Mistakes to Avoid.

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How to Get a Job in the Supply Chain Sector

Logistics Bureau

You are not alone, especially as in the time since we first penned this article, one huge and unforeseen event has raised awareness of the global importance of this vital sector—and shown it to be an attractive career choice. For example, you can be doing finance in supply chain, or you can be doing operations. Marketing Yourself.

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3 Common Inventory Management ‘Sins’—And How to Avoid Them

Logistics Bureau

ARTICLE SUMMARY. In a Supply Chain Secrets YouTube video, Kieran Hogan says he has been in the industry pretty much his entire working life and hasn’t seen any place yet where this rule—or something close to it— doesn’t apply. Let’s look at an example. Three rules are really important in inventory management.

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Freight Agents: Is Your News Source Trustworthy?

Trinity Logistics

You can Google any number of articles to find some tips and tricks to ensure you are reliable, but to keep it simple you can head back to your writing class! Is this article relevant to what you need? Why was the article written? This email hosts four of the top transportation news articles within the past 24 hours.

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The What, Why, How of Supply Chain Benchmarking

Logistics Bureau

ARTICLE SUMMARY. It allows you to track your performance over time and, ideally, how it compares to others. How to benchmark? You need to determine what your current performance is and how it measures up against other performances in your industry. The What, Why, How of Supply Chain Benchmarking. How to Benchmark.

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Why 3PL Relationships are Fraught—And How to Manage Them

Logistics Bureau

As an example, we are currently helping a couple of clients with 3PL issues, and I can tell you that the problem in both cases stems from a lack of accurate data , particularly around the product master. For example, I’ve seen a case where there were 12% returns on a product but that fact was left out of the information pack.

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