HBR: Managers Think They’re Good At Coaching. They’re Not.
The Lean Thinker
AUGUST 15, 2018
“No… this is coaching. That means I talk, you listen.” Many years ago, those words began a 20 minute session that I can best describe as an “a** chewing.” The boss systematically went through all of the little notes he had been saving for over a year – like the fact that someone had commented that I had a cow lick in my hair one day many months ago, which was framed as “lack of grooming.” None of this, of course, had anything to do with what had t
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