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Customer Relationship Management for Ecommerce Brands

Ship Monk

Because there’s so little face-to-face contact in the digital world, it’s a lot harder to figure out who your customers are, how they shop, what they have in common with each other, where they go and what they do when they’re online, and why they’re drawn (or not) to your brand. Here are some of the tools CRM systems offer.

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Fall-ing into Freight Tech: The Envase Fall Newsletter

Envase Technologies

Learn how Envase is leveraging our hundreds (upon hundreds) of collective years in dray-tech to make tools once only accessible to the major carriers available to all owner-operators. Contact Compcare to learn more! Book a Demo to learn more. Leveling the Playing Field for Owner-Ops. Read the Blog. The Implementation Blues.

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New Feature Alert: Smart Rule Performance Tracking and Even Smarter Carrier Outreach are Now Live

Parade

Parade’s latest feature gives freight brokerages the tools they need to evaluate their Smart Rules, decide what’s working, and find even better ways to show their carriers the loads they want. Carrier Missing Contact Info- Without a primary contact, the system is unable to send an email. Contact our team for a demo.

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Responding to Supply Chain Disruption Amid COVID-19

AIMMS

The examples below show you how to do this in AIMMS SC Navigator Apps, but we encourage you to study these scenarios in the tools you have at your disposal. . Demo in Network Design Navigator . Study 5: Refine Capacity Smoothing (click to view demo and more information) . Understand Exposure . We’re here for you.

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Why RPA Is Built for the Redundancies of Load Matching

RPA Labs

And when carriers are identified and contacted, it can often turn into a drawn-out process simply to find out who is available, which rates are acceptable, and what schedules are like. The redundancies seen with traditional matchmaking can be done just as easily and much more effectively with RPA bots, systems, and tools.

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What Is CX Automation: The Value of Combined Tech

RPA Labs

By introducing automation into this experience, customers are not limited to simply human contact but have the opportunity to receive automated emails and communicate with chatbots for immediate, simple answers. Automation is an incredible tool in the fast-paced industry of freight.

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How to Use Data to Improve On-Time Shipping Performance

FreightWaves SONAR

Identify underperforming trade contacts. Shippers and brokers should continuously measure the performance of their business contacts. All freight management parties should also apply advanced shipping analytics tools to validate all performance improvements. Click the button below to sign up for a SONAR demo now.

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