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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Ecommerce Inventory Management: Challenges & Solutions

Logistics Bureau

Effective inventory management has become increasingly crucial for businesses in this fast-paced and rapidly evolving era of ecommerce. Moreover, the ecommerce explosion has brought new and unique challenges that complicate inventory management for enterprises selling online.

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Types of Ecommerce Inventory from Beginning to Ending

Ship Monk

Continue on for all you need to know about inventory for ecommerce brands and online retailers. What Type of Ecommerce Business Are You? Most ecommerce businesses fall into one of three camps: 1. In this scenario, the ecommerce business is considered a contract manufacturer, and the factory is considered a subcontractor.

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How O2O Is Shaping the Future of eCommerce

Ship Monk

Although it might be easy to pin these closures solely on the eCommerce piñata, there are other factors that contribute to a store’s decision to shut down, namely: Events outside of our control , such as the economic effects of a global pandemic The shift from a service to an experience-based economy A shrinking middle class Poor management.

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Ecommerce Terms: A-Z Glossary PART 2

Ship Monk

Welcome back to the ultimate guide for enhancing your ecommerce knowledge! In PART 2 of our epic ecommerce terms guide and glossary, we’re here for you—the ecommerce merchants and entrepreneurial warriors of the world—to explain key terms relating to ecommerce, logistics, fulfillment, inventory, and more.

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FDA Registration for Fulfillment Centers

Ship Monk

For example, if milk wasn’t FDA-certified you wouldn’t have verification that the cows producing it are healthy. ShipMonk is an omnichannel ecommerce fulfillment enterprise that services ecommerce brands of all sizes across all verticals, including ecommerce brands that need FDA registration. Exaggeration? Definitely not.

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KPIs for Ecommerce Businesses & How to Choose Them

Ship Monk

There seem to be about a million metrics to watch if you want to run a successful ecommerce business. You can track as many metrics as you want, but not every performance indicator qualifies as a KEY performance indicator (KPI) for your ecommerce business. Which ones are the most important? Well, that depends on your goals.