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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.

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How Loyalty Programs Benefit Ecommerce Brands

Ship Monk

From Ghostbusters to Pink Ladies, being part of a special group comes with perks. While most ecommerce brands aren’t giving away specter-proof jumpsuits or bejeweled pink jackets, offering benefits to members is a time-honored, strategic tactic that savvy ecommerce brands employ.

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Crowdfunding for Ecommerce Brands

Ship Monk

You turn to crowdfunding, of course! Crowdsourcing , on the other hand, is the process of soliciting free help or ideas (not money) from a large group of people in order to quickly solve a problem or complete a task — not the same thing at all (although crowdfunding can also be a great source of feedback on your ideas). What do you do?

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Top Tools for eCommerce Businesses

Ship Monk

Every fairy godmother needs her magic wand, every knight needs his shining armor, and every eCommerce business owner needs their tools. While each eCommerce business will have their own unique setup, we’ve compiled a general guide to get you started and help you fill in the blanks of your current configuration. Tech tools, that is.

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ShipMonk Named BIG 2023 “Company of the Year”

Ship Monk

ShipMonk has been named a Business Intelligence Group “Company of the Year” for 2023! The Business Intelligence Group BIG Awards are for entrepreneurs, products, and companies that are leading their respective industries. Did you hear the news? These are all qualities at the foundation of ShipMonk’s operation and strategy.

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ShipMonk Named BIG 2022 “Company of the Year”

Ship Monk

Today, ShipMonk was named a Business Intelligence Group “Company of the Year” for 2022! The Business Intelligence Group’s BIG Award rewards entrepreneurs, products, and companies like ShipMonk that are leading their respective industries. This year 83 global leaders were recognized in the 2022 awards for their innovation and vision.

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Focus on people drives success for Utz Group

Logistics Business Magazine

Celebrating its 75th anniversary this year, the Utz Group believes that – in addition to its technological innovation and local service – it is the company’s culture of focusing on people and fostering a sense of community that drives its success. Utz recently held a group-wide conference (pictured) to mark its 75-year milestone.

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