GoShip Blog
JULY 14, 2022
A recent survey by SuperOffice found that 86% of customers are willing to pay a higher price just for a better experience. From the moment they consider purchasing your products/services to when they eventually make the purchase. Surveys help you see, from the eyes of the consumer. Why customer experience matters.
GoShip Blog
APRIL 28, 2020
But there seems to be a secret key to keep getting loyal customers – even if their purchase didn’t satisfy them. 66% of customers will review your returns policy before completing a purchase. How to increase customer loyalty through returns? A good way to do so offers a discount for the next purchase or a loyalty program.
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GoShip Blog
NOVEMBER 8, 2022
This article discusses how small businesses can protect themselves against fraudulent returns without pushing away honest customers. The rise in e-commerce following the pandemic led to a dramatic increase in return purchases. A survey by the National Retail Federation (NRF) found that about 16.6% Types of Return Fraud.
GoShip Blog
APRIL 22, 2022
According to statistics, about 80% of customers prioritize personalized service when purchasing. How to implement demand forecasting in your supply chain? Forecasting operations typically aim to examine and evaluate customers’ purchasing patterns and habits. Personalization of customer experience. Determine the forecasting goal.
Ship Monk
FEBRUARY 3, 2024
These people are genuinely interested in your product — so much so, that they have purchased your products. How to Track Performance The best way to track performance is to identify the KPIs (key performance indicators) that are important to you, and track them over time. Show me how you can solve a problem for me.
Locus
OCTOBER 21, 2022
According to McKinsey’s latest consumer pulse survey, Spending in March 2020 was down by 18% as compared to two years later. To provide consumer experiences for your online shoppers after they make their purchases, click here. The pandemic had people locked up in their homes for a long time and spending had been frugal. Schedule Demo.
Locus
MAY 20, 2024
A recent survey forecasts that retail sales will soar to $32.76 BORIS – Buy Online Return In Store BORIS is another omnichannel fulfillment model where consumers can return their previously purchased online orders at nearby physical stores. How to Improve Fleet Utilization?
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