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Customer Relationship Management for Ecommerce Brands

Ship Monk

Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses. Here are some of the tools CRM systems offer.

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Inventory Management vs. Warehouse Management

The Logistics of Logistics

With the strong interest in Warehouse Management Systems (WMS) in an era of ever growing complexities in order fulfillment, companies – especially for executives outside the supply chain – often ask what the differences are between a WMS and IMS – an Inventory Management System.

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What are Digital Twins and How Can They Drive Warehouse Efficiency?

Logistics Viewpoints

The concept of digital twins has emerged as a powerful foundational tool to drive improvements in warehouse productivity and efficiency. This can help them identify opportunities for optimizing inventory levels, reducing stockouts, and improving order fulfillment times. come with any of them.

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What is a 3PL? How Third-Party Logistics Providers Benefit eCommerce Brands

Ship Monk

1PL (First-Party Logistics) Order Fulfillment. Here we have essentially the easiest form of order fulfillment. In this case, you—the eCommerce brand owner—use your own employees and methods of transportation to pick, pack, and deliver your customers their orders. 2PL (Second-Party Logistics) Order Fulfillment.

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Enhancing Supply Chain Efficiency With e-Commerce Shipping

FW Logsitcs

Every step in the order fulfillment process, particularly e-Commerce shipping, needs to be optimized for speed and accuracy. When high-growth brands experience a surge in orders, they need a streamlined shipping operation. Explore a 3PL solution from FW Warehousing.

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The Give and Take of Multi-Carrier Parcel Shipping Technology

Logistics Viewpoints

Business intelligence tools can use this visibility and other information to help shippers act more strategically by procuring the most efficient, cost-effective carrier services. These integrations allow order fulfillment teams to optimize the entire order fulfillment workflow and perform other important functions.

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Recovering from Peak Season Order Issues

Ship Monk

If handled incorrectly, these peak season order issues can negatively impact your brand and drive away return customers. For example, when it leaves a fulfillment center, arrives at the shipping carrier’s processing facility, leaves that facility, and so on. Does such a 3PL trifecta of operational efficiency truly exist?