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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Friendly fraud accounts for 18% of all ecommerce fraud.

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How to Calculate Ecommerce Shipping Costs

Ship Monk

We get a lot of questions from ecommerce businesses about shipping costs — questions about how they’re calculated, how our rates compare to what they’re paying now, what kind of discounts they can expect, and how they can reduce their shipping costs. Let’s look at those variables a little closer.

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How Ecommerce Brands Leverage Brick & Mortar

Ship Monk

As much as we’d like to think that ecommerce is taking over the world, it still only accounts for around 21% of retail sales according to a 2023 Digital Commerce 360 analysis of U.S. In fact, there can be significant advantages for brands that engage in both ecommerce and brick-and-mortar sales. Department of Commerce figures.

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Ecommerce Inventory Management: Challenges & Solutions

Logistics Bureau

Effective inventory management has become increasingly crucial for businesses in this fast-paced and rapidly evolving era of ecommerce. Moreover, the ecommerce explosion has brought new and unique challenges that complicate inventory management for enterprises selling online.

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Simple Ecommerce Shipping Solutions

Ship Monk

With so many literal and figurative moving parts to factor into your shipping strategy, it can be a lot for an ecommerce brand to handle alone. When you combine this amazing tool with our insider tips and tricks, your ecommerce brand is set up for success, simply. Luckily, ShipMonk has the perfect solution.

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MultiShipper Management Tools Help Retail Fulfillment Solution Providers Meet Their Clients' Complex Parcel Shipping Needs

Supply Chain Brain

In the face of unprecedented B2C eCommerce growth, incorporating a cloud-based multi-carrier management solution provides businesses with a way to manage the complex eCommerce logistics landscape.