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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Friendly fraud accounts for 18% of all ecommerce fraud.

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Ecommerce Kitting Services

Ship Monk

When it comes to ecommerce orders, that also means experiencing different ways to order products within the same website. Since you, as an ecommerce business, want to win out their attention in the competitive market, why not appeal to them by making shopping for multiple items easy? What is Ecommerce Kitting?

eCommerce 101
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Ecommerce Shopping Carts vs. Ecommerce Marketplaces

Ship Monk

So, you want to start an ecommerce business. We’re happy to tell you that there are far more options than those two seemingly opposite paths to success (and many, many ecommerce businesses go both ways)! Take a seat as we explore the differences between ecommerce stores and ecommerce marketplaces, and list the pros and cons of each.

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Offsetting the Environmental Cost of Ecommerce

Ship Monk

Back in the early 2000s, when gas prices were climbing to never-before-seen heights, ecommerce was billed as eco-friendly when compared to millions of people driving around to multiple stores to do their shopping. do to help reduce the environmental costs of ecommerce. What are the Environmental Costs of Ecommerce?

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Women in Ecommerce | Interview #1

Ship Monk

ShipMonk is privileged to work with so many amazing ecommerce brands, and we are honored to help them achieve their business goals every day through custom 3PL services and omnichannel fulfillment solutions. Reflecting on your journey, what would you say to a young woman looking to pursue an entrepreneurship and ecommerce career path?

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Importance of Social Proof in Ecommerce

Ship Monk

What can ecommerce businesses do to leverage this power? That, in a nutshell, is why ecommerce businesses cannot afford to ignore the importance of social proof. In the service industry, such as here at ShipMonk, potential clients are making a much larger decision than a new pair of jeans. That’s a mind-blowing statistic.