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How to Calculate Ecommerce Shipping Costs

Ship Monk

We get a lot of questions from ecommerce businesses about shipping costs — questions about how they’re calculated, how our rates compare to what they’re paying now, what kind of discounts they can expect, and how they can reduce their shipping costs. Some offer flat rates for certain size packages.

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Everything to Know about Ecommerce Data Security

Ship Monk

Every ecommerce business that becomes a ShipMonk 3PL client is a priority. Of course we’re talking about your ecommerce store’s data security. Why is Ecommerce Cybersecurity Important? Privacy Preventing third parties from accessing private information is a high priority when running an ecommerce store.

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Email Tips for Ecommerce Businesses

Ship Monk

One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct connection with your customers. Email vs. Other Forms of Communication For many years, email has been the gold standard of communication tools for DTC businesses. The downside?

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Top Tools for eCommerce Businesses

Ship Monk

Every fairy godmother needs her magic wand, every knight needs his shining armor, and every eCommerce business owner needs their tools. Tech tools, that is. Tools for Marketing (and Sales). It’s worthwhile noting that, in the world of eCommerce, the line between marketing and sales is often blurred. Social Media.

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Customer Service Continues to be King at ShipMonk

Ship Monk

We continuously drive the industry forward with innovation, but our capacity to create tools and technology that make the complex world of ecommerce efficient, cost-effective, and much easier for brands, well, that’s where the heart of our business is.

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Profitably Delivering eCommerce with Consumer-Centric Priorities

Logistics Viewpoints

Even before the emergence of COVID-19, next-day and same-day delivery promises from mega retailers, as well as new delivery models such as store pick-up, were driving increasing customer expectations — not just in retail, but in every industry. In fact, the on-demand industry was estimated to account for $75 billion in 2018. [1]

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How Loyalty Programs Benefit Ecommerce Brands

Ship Monk

While most ecommerce brands aren’t giving away specter-proof jumpsuits or bejeweled pink jackets, offering benefits to members is a time-honored, strategic tactic that savvy ecommerce brands employ. Let’s take a concise dive into seven key areas of this critical ecommerce brand tool for boosting business.