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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Ecommerce Kitting Services

Ship Monk

When it comes to ecommerce orders, that also means experiencing different ways to order products within the same website. Since you, as an ecommerce business, want to win out their attention in the competitive market, why not appeal to them by making shopping for multiple items easy? What is Ecommerce Kitting?

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7 Ecommerce Brand Tips for an Epic Unboxing Experience

Ship Monk

Whether you’re setting the Thanksgiving table, giving a briefing during a team meeting at work, or wrapping a gift for the holidays, presentation matters. Ecommerce brands looking to stand out amongst competitors and enhance customer satisfaction need to keep this in mind so their orders foster unforgettable unboxing experiences.

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Profitably Delivering eCommerce with Consumer-Centric Priorities

Logistics Viewpoints

Even before the emergence of COVID-19, next-day and same-day delivery promises from mega retailers, as well as new delivery models such as store pick-up, were driving increasing customer expectations — not just in retail, but in every industry. In fact, the on-demand industry was estimated to account for $75 billion in 2018. [1]

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Customer Service Continues to be King at ShipMonk

Ship Monk

We continuously drive the industry forward with innovation, but our capacity to create tools and technology that make the complex world of ecommerce efficient, cost-effective, and much easier for brands, well, that’s where the heart of our business is.

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Eco-Friendly Packaging + Shipping Materials for Ecommerce Orders

Ship Monk

Do you carefully unwrap presents with the hope of reusing that same paper on a future gift? If that’s you and you’re an ecommerce business owner, keep reading for eco-friendly packaging options your company could invest in this year to save money and help preserve the planet. What is Eco-Friendly Packaging?

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Eco-Friendly Packaging + Shipping Materials for Ecommerce Orders

Ship Monk

Do you carefully unwrap presents with the hope of reusing that same paper on a future gift? If that’s you and you’re an ecommerce business owner, keep reading for eco-friendly packaging options your company could invest in this year to save money and help preserve the planet. What is Eco-Friendly Packaging?