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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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7 Ecommerce Brand Tips for an Epic Unboxing Experience

Ship Monk

Whether you’re setting the Thanksgiving table, giving a briefing during a team meeting at work, or wrapping a gift for the holidays, presentation matters. Ecommerce brands looking to stand out amongst competitors and enhance customer satisfaction need to keep this in mind so their orders foster unforgettable unboxing experiences.

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Expanding Opportunities in Ecommerce

Logistics Business Magazine

This collaboration allows businesses to seamlessly integrate the popular Ecommerce platform, TikTok Shop, with an advanced Operation Management System (OMS). Key Features: Custom ERP System: proprietary ERP system has been meticulously crafted to meet the unique needs of businesses across various industries.

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Profitably Delivering eCommerce with Consumer-Centric Priorities

Logistics Viewpoints

Even before the emergence of COVID-19, next-day and same-day delivery promises from mega retailers, as well as new delivery models such as store pick-up, were driving increasing customer expectations — not just in retail, but in every industry. In fact, the on-demand industry was estimated to account for $75 billion in 2018. [1]

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Finding Your Ecommerce Brand Niche

Ship Monk

You decide to launch an ecommerce store to sell this idea because it’s the greatest idea ever and can’t possibly fail. Part of the process is doing your homework and identifying your ecommerce niche. What is an ecommerce niche? What is an Ecommerce Niche? Let’s assume you’re an entrepreneur with a great idea.

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ZigZag claims two European eCommerce Awards

Logistics Business Magazine

Returns management solution ZigZag Global was presented with two awards at the inaugural European eCommerce Awards 2022. Competition was fierce, with thousands of renowned retailers, carriers, and suppliers from the wider eCommerce ecosystem applying. It is the perfect recognition for the company’s hard work.”.

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Customer Service Continues to be King at ShipMonk

Ship Monk

We continuously drive the industry forward with innovation, but our capacity to create tools and technology that make the complex world of ecommerce efficient, cost-effective, and much easier for brands, well, that’s where the heart of our business is.