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Top Tools for eCommerce Businesses

Ship Monk

Every fairy godmother needs her magic wand, every knight needs his shining armor, and every eCommerce business owner needs their tools. Tech tools, that is. Tools for Marketing (and Sales). Drift , a tool we use daily here at ShipMonk. The digital gadgets that allow for a smooth operation, day in and day out.

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The Red Pill: The (Slow Yet Steady) Revolution in Global Freight Digitization

Freightos

But, of course, when dealing with systems that operate at such scale, exceptions happen. Fifteen years ago, DSV’s homepage had this to say about tech: “DSV is committed to providing our customers with the best e-service tools available in order to create visible, transparent and high-quality services.”

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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.

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Ecommerce Kitting Services

Ship Monk

When it comes to ecommerce orders, that also means experiencing different ways to order products within the same website. Kitting Is the process of combining two or more related items into one ecommerce order bundle. People experience products in different ways. Cue the wonders of kitting services! What is Ecommerce Kitting?

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What Conversations Does Your VSM Drive?

The Lean Thinker

Getting a continuous improvement culture into place means changing the day-to-day patterns of interaction between people and groups of people. We can put in all of the lean tools we want, but if those conversations don’t follow, the system quickly reverts to the previous baseline. There is an icon in the middle of the map.

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Generative AI: Cheat Code to a More Competitive Supply Chain Business?

Logistics Viewpoints

This is called ChatGPT, a natural language processing (NLP) tool that runs on artificial intelligence (AI) to conduct human-like discussions in order to assist you with various requests. The order is processed to the customer’s satisfaction. The best course of action is to learn more now. Even writing code.

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What Could Crush Your Supply Chain and Jeopardize Your Business This Year?

Stord

More partners require significant overhead and capital to maintain." - Sarang Damle, Group Product Manager, Orders & Inventory Data and Service Capability Silos "Supply chains are too often built in and operate from silos. This is a huge headwind hindering margin improvements for brands.