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What is a “Socio-Technical System?”

The Lean Thinker

Lately the term “socio-technical system has been starting to show up more and I thought this would be an opportunity to weigh in on what I think it means. People who try to describe the meaning tend to describe a system “that integrates the social and technical aspects” or words like that. The Long Wall Method.

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Nine Key Steps to Enabling Resilient Supply Chains

Logistics Viewpoints

Earn preferred customer status In a supply-constrained world, the tables have turned from being a preferred supplier to being a preferred customer. For example, start at the sourcing process to find, all else being equal, more sustainable suppliers, women-owned, or have characteristics that support compliance.

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Pros and Cons of Perpetual Inventory Systems

Ship Monk

If you answered yes to any of these questions, it may be time to upgrade to a perpetual inventory management system. This article will take you through the pros and cons of a perpetual inventory system, so you can decide whether it’s right for your business. What is a Perpetual Inventory System?

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Resolving Ecommerce Shipping Claims

Ship Monk

For example, ShipMonk offers MonkProtect —a fully-integrated post-purchase suite with an automated claims portal where customers can easily self-report issues and they can quickly get automatically approved in most cases. Send Status Updates People like to be in the know. Move Like the Wind!

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How to Improve Exception Management with End-to-End Supply Chain Visibility

The Logistics of Logistics

Original article: How to Improve Exception Management with End-to-End Supply Chain Visibility. Inclement weather or another force majeure – Winter storms, tornadoes, flash floods, hurricanes, earthquakes, and wildfires are just a few examples of the things Mother Nature can dish out that lead to delivery delays.

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FourKites Visibility 2023: CONNECTED

Logistics Viewpoints

Mr. Elenjickal said that 35 percent of shippers are using 10 or more systems to manage their supply chains. Rather than replace these systems, a platform approach can bring them together and share data across the entire supply chain. As a result, supply chains continue to be wasteful when looking at time, inefficiencies, and emissions.

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Challenges in Deploying Customer Experience Automation

RPA Labs

This article will provide information on the common challenges of integrating customer experience automation to educate forwarders considering this as part of their customer retention plan. Businesses that rely on old tech and legacy systems face increased opposition during the integrating aspect of customer experience automation.