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Freight Brokerage Tech: To Build or Buy? That is the Question.

Parade

In a recent article, Peter Rentschler, CEO at CarrierDirect, discussed why freight brokerages should focus on better utilizing their existing Transport Management System (TMS) to increase operational efficiency, rather than investing in upgrading their systems or purchasing something new. There's nothing to buy. The question is: how?

article thumbnail

Freight Brokerage Tech: To Build or Buy? That is the Question.

Parade

In a recent article, Peter Rentschler, CEO at CarrierDirect, discussed why freight brokerages should focus on better utilizing their existing Transport Management System (TMS) to increase operational efficiency, rather than investing in upgrading their systems or purchasing something new. There's nothing to buy. The question is: how?

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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.

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Freight Brokerage Tech: To Build or Buy? That is the Question.

Parade

Technology can be a powerful tool to grow your freight brokerage business and introduce incredible efficiencies to your operations. If you are a business owner or member of the leadership team, you’ve probably already asked yourself this question: Should I build these tech solutions in-house or should I buy them? In a recent.

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THE RISE OF SUBSCRIPTION BOXES

Ottawa Logistics

In addition to this, the article states that any subscription service will need excellent consumer support, because a major portion of transactions will involve renewing existing customers in addition to gaining new ones. Zuora also notes the importance of being able to scale with growth in order to be able to maintain consistent services.

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Is it time to say goodbye to RFIs?

AIMMS

So should the purchasing process. . RFIs tend to work well for certain industries (like government) or for purchasing equipment and industrial assets, bu t t hey often fall short in helping supply chain teams select a new software vendor. There is valuable time and effort put in by both the supplier and the purchasing party.

article thumbnail

Is it time to say goodbye to RFIs?

AIMMS

So should the purchasing process. . RFIs tend to work well for certain industries (like government) or for purchasing equipment and industrial assets, bu t t hey often fall short in helping supply chain teams select a new software vendor. There is valuable time and effort put in by both the supplier and the purchasing party.