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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In. deliveries.

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In Focus: 5 Factors To Consider On The “Build Vs Buy” Decision on Last-Mile Software Solution

Locus

However, should a business invest their capital in building and maintaining their solution from scratch, or simply purchase an off-the-shelf solution? Below are key takeaways from the session “ Buy vs Build? Building your own solution presents a valid case, if the requirements are unique to your organization.

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Why Sustainable Home Delivery Results in Greater Sales and Profitability

Logistics Viewpoints

Second, the pandemic kicked online buying and home delivery into “high gear” as many consumers embraced its convenience and dramatically expanded the scope of their online purchasing. Consumers are making purchasing decisions based upon environmental impact. So, how are these two trends mutually beneficial?

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The State of Freight with Anne Reinke

The Logistics of Logistics

Established in 1978, TIA has consistently demonstrated its commitment to fostering excellence and innovation within the logistics and transportation sector. Features 21 showcase presentations with innovations that will advance the industry. Offers education sessions crafted by the TIA’s Technology Committee. The Greenscreens.ai

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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.

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Getting Away from Excel Spreadsheets: A Project Logistics Case Study

Talking Logistics

The process generally involves placing a purchase order with a supplier that says ‘Please deliver to us a cooling system to the attached specification’,” explained Ms. However, prior to implementing their current solution from Axit, this was all done via Excel spreadsheets, as Ms. Hennecke explained: “It was very challenging.

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Freight Brokerage Tech: To Build or Buy? That is the Question.

Parade

In a recent article, Peter Rentschler, CEO at CarrierDirect, discussed why freight brokerages should focus on better utilizing their existing Transport Management System (TMS) to increase operational efficiency, rather than investing in upgrading their systems or purchasing something new. There's nothing to buy. The question is: how?