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The Ecommerce Fulfillment Blind Spot with Kyle Bertin

The Logistics of Logistics

Kyle Bertin and Joe Lynch discuss the ecommerce fulfillment blind spot. Moreover, the company provides both 3PLs and brands with invaluable data, making returns more efficient, intelligent, and eco-friendly. Easy integration: Two Boxes integrates with existing return workflows and shares real-time data.

eCommerce 334
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Ecommerce Logistics Innovation with Stephanie Cannon

The Logistics of Logistics

Stephanie Cannon and Joe Lynch discuss ecommerce logistics innovation. Through this, she is responsible for the expansion of technology innovation across the Pitney Bowes Global Ecommerce business unit through strategic collaboration with robotics and automation partners.

eCommerce 378
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Everything to Know about Ecommerce Data Security

Ship Monk

Every ecommerce business that becomes a ShipMonk 3PL client is a priority. Of course we’re talking about your ecommerce store’s data security. Why is Ecommerce Cybersecurity Important? Exposure Through Data Transfer When you work with any third-party vendors, data is transferred between platforms.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Ecommerce Shopping Carts vs. Ecommerce Marketplaces

Ship Monk

So, you want to start an ecommerce business. We’re happy to tell you that there are far more options than those two seemingly opposite paths to success (and many, many ecommerce businesses go both ways)! Take a seat as we explore the differences between ecommerce stores and ecommerce marketplaces, and list the pros and cons of each.

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Resolving Ecommerce Shipping Claims

Ship Monk

Each time a customer makes a purchase from your ecommerce brand they are giving you two things. And if the purchase doesn’t end up working out for some reason; they’re trusting that your ecommerce brand will take care of it and them. The first is obvious—their business. The second, which is less obvious, is their trust.