How to Earn an A+ in Customer Service
3PL Insights
APRIL 20, 2021
And, if over time, the customers’ needs change course, a good customer service associate adapts and brings in the right people to accomplish the task. Evans distributes a series of customer surveys to track progress. Surveys capture feedback at critical points in a customer relationship: Within 90 days of onboarding a new customer.
Let's personalize your content