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Customer Service Continues to be King at ShipMonk

Ship Monk

We continuously drive the industry forward with innovation, but our capacity to create tools and technology that make the complex world of ecommerce efficient, cost-effective, and much easier for brands, well, that’s where the heart of our business is.

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Ecommerce Returns – How to Stay Ahead of Reverse Logistics

Ship Monk

Anyone who owns an ecommerce brand has unwittingly been through a crash course in ecommerce logistics. They start out by handling fulfillment manually, but quickly learn that speed, efficiency, accuracy, partnerships, and scalability are essential to the success of their ecommerce business. Who Manages Ecommerce Returns?

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AR, VR, and eCommerce

Ship Monk

we can talk about a couple of futuristic innovations that are rocking the socks off eCommerce: AR, or augmented reality, and VR, or virtual reality. AR, for example, is great for workforce training situations where employees still need a firm grasp on the real world, and VR can be used for simulations, virtual tours, and, yes, video games.

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What is a 3PL? How Third-Party Logistics Providers Benefit eCommerce Brands

Ship Monk

3PL —a simple abbreviation for one of the most complex, integrated, helpful entities operating in the eCommerce landscape. 3PL stands for third-party logistics, and at a glance a 3PL partner provides eCommerce brands with solutions to their fulfillment needs. 3PL vs. 1PL, 2PL, 4PL, and 5PL. Don’t worry; you can change later on.

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Crowdfunding for Ecommerce Brands

Ship Monk

You turn to crowdfunding, of course! Yes No Post-campaign ecommerce platform? Our team goes through extensive training and is fully prepared to assist you with your crowdfunding fulfillment needs. The post Crowdfunding for Ecommerce Brands appeared first on ShipMonk | Fulfillment Center | Order Fulfillment Services.

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Year 2025 – The Future of the 3PL Industry with Andrew Kelley

The Logistics of Logistics

01:54] What will the 3PL industry look like in 2025? 12:30] Tell us about some of the trends you think are going to impact the industry over the next five years. Historically, a lot of the industry hasn’t embraced technology. Consolidation will be one of the ways the upper half of the 3PL industry will better compete.

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7 Reasons to Outsource Returns

Ship Monk

As your ecommerce businesses powers through the peak shopping season, it’s easy to forget there’s one more peak to climb. It’s no wonder many ecommerce brands don’t put a plan in place until they’re up to their necks in returned merchandise. That’s why ecommerce businesses choose them to handle their fulfillment.