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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. What is CRM Software?

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.

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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan.

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Tracking Ecommerce Shipments: Tips & Insights

Ship Monk

Having a great product is key to ecommerce success, but so is making sure it gets to customers safely. However, while shipping companies will vary in terms of their policies, with ShipMonk, ecommerce clients don’t have to stress about keeping their packages safe because we have MonkProtect.

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What is eCommerce Order Fulfillment?

Ship Monk

To an eCommerce entrepreneur, having their brand grow and scale is fulfillment. In addition to learning these steps, continue reading this blog for tips about best practices for eCommerce order fulfillment and how entrepreneurs can maximize their fulfillment infrastructure. 4 Steps of eCommerce Order Fulfillment.

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eCommerce Shipping Guide

GoShip Blog

Just as important as developing your products and tweaking your online store, establishing a clear eCommerce shipping strategy is a critical step to jumpstart a growing business. . What is eCommerce shipping? . eCommerce shipping is more than fast delivery and free shipping. What does eCommerce involve? . Set clear goals.