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Customer Relationship Management for Ecommerce Brands

Ship Monk

Legacy Customer Relationship Management (CRM) software systems, such as Salesforce, were originally developed to help sales teams funnel and track potential customers through long sales pipelines, from generating leads to closing the sale, then supporting and maintaining the customer relationship. What is CRM Software?

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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5 Budget-Friendly Tips for Ecommerce Brands

Ship Monk

Whether you’re a small ecommerce brand with the right stuff to make it, or a big ecommerce brand that’s long been established, budget never stops being important. You never want to cut corners on these, or any, crucial areas of your ecommerce brand. That transparency is key to keeping track of your budget.

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Ecommerce Inventory Management: Challenges & Solutions

Logistics Bureau

Effective inventory management has become increasingly crucial for businesses in this fast-paced and rapidly evolving era of ecommerce. Moreover, the ecommerce explosion has brought new and unique challenges that complicate inventory management for enterprises selling online.

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Time-Saving Automation for Ecommerce Brands

Ship Monk

Whether you run a small or medium sized ecommerce brand or a giant international company, the right people mean the difference between failure and success. That being said, for more monotonous and time-consuming routine tasks, automation can take the blooming flower of your ecommerce brand and turn it into a full bouquet.

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Everything to Know about Ecommerce Data Security

Ship Monk

Every ecommerce business that becomes a ShipMonk 3PL client is a priority. For example, our advanced 3PL platform looks after every aspect of your supply chain in an efficient, effective way and our Virtual Carrier Network safeguards your shipping by always applying the best rates and speeds while not handcuffing you to any carrier.

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5 Benefits of Multichannel eCommerce

Ship Monk

While an overzealous Easter bunny may feverishly object, consider this proverb a golden nugget of eCommerce wisdom. In an era where convenience and visibility rule the digital court, setting up shop across multiple sales platforms is one move that you can’t afford to miss out on. Risk Reduction. Brand Exposure. Emphatic praise?