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Resolving Ecommerce Shipping Claims

Ship Monk

Each time a customer makes a purchase from your ecommerce brand they are giving you two things. And if the purchase doesn’t end up working out for some reason; they’re trusting that your ecommerce brand will take care of it and them. The first is obvious—their business. The second, which is less obvious, is their trust.

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Ecommerce Inventory Management: Challenges & Solutions

Logistics Bureau

Effective inventory management has become increasingly crucial for businesses in this fast-paced and rapidly evolving era of ecommerce. Moreover, the ecommerce explosion has brought new and unique challenges that complicate inventory management for enterprises selling online. BOOK NOW Need help with demand forecasting accuracy?

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What is eCommerce Order Fulfillment?

Ship Monk

To an eCommerce entrepreneur, having their brand grow and scale is fulfillment. In addition to learning these steps, continue reading this blog for tips about best practices for eCommerce order fulfillment and how entrepreneurs can maximize their fulfillment infrastructure. 4 Steps of eCommerce Order Fulfillment.

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What is a 3PL? How Third-Party Logistics Providers Benefit eCommerce Brands

Ship Monk

3PL —a simple abbreviation for one of the most complex, integrated, helpful entities operating in the eCommerce landscape. 3PL stands for third-party logistics, and at a glance a 3PL partner provides eCommerce brands with solutions to their fulfillment needs. Don’t worry; you can change later on. So let’s talk PLs 1 – 5.

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Ultimate Ecommerce Merchant Guide: Owning Your Ops in 2023 PART 2

Ship Monk

If you’ve read PART 1 of our Ultimate Ecommerce Merchant Guide then you are halfway through absorbing the best lessons any entrepreneur can learn from the previous peak season, and are primed with the right knowledge to restructure for a stronger 2023. Welcome to the ecommerce party! And if you haven’t read PART 1, no worries.

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What You Need to Know about Ecommerce Order Reshipments

Ship Monk

Ecommerce businesses depend on 3PL fulfillment companies and shipping carriers to make good on their promises to customers. The way your ecommerce business responds when things don’t go according to plan defines your business, for better or worse, in the eyes of your customer. But what happens when something goes wrong?

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Ecommerce Terms: A-Z Glossary PART 1

Ship Monk

The ecommerce industry specifically continues to grow in terms of demand, competition, and customer expectations, calling for increasingly efficient fulfillment solutions and infrastructure to better deliver on your brand promises. ShipMonk presents you with a thorough A-Z glossary of ecommerce terms merchants in the know should know.