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Customer Relationship Management for Ecommerce Brands

Ship Monk

Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses. Here are some of the tools CRM systems offer.

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Do Capacity Management Tools Work for Freight Agencies?

Parade

Here’s Why Many Capacity Management Tools Don’t Serve Freight Agencies Not too long ago, capacity management simply didn’t work for freight agencies that provide logistics solutions to their agents. That’s less than ideal since it can mean that less scrupulous agents will use the data to poach business from other agents in the group.

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Why data is critical to freight routing guide compliance

FreightWaves SONAR

Maintaining good compliance to these informational guides is critical to supply chain management and relies heavily on current data and automation. Missing data amounts to inevitable routing guide failures Data is king in today’s ever-changing market, and it is only becoming more vital for supply chain operations and management.

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Near-real-time data-driven route optimization best practices

FreightWaves SONAR

Data represents an integral part of daily life for most people, and it is no different within the transportation industry. That insight into how freight logistics and optimization rely on data and understanding the full picture is critical to making the best improvements in supply chain route optimization too.

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Advancing Transportation Procurement: The Shift From Spreadsheets to Software

FreightWaves SONAR

Traditionally, shipping companies have relied on manual tools and processes, predominantly managing their requests for proposals (RFPs) and bids using simple spreadsheets. This approach is cumbersome and fraught with challenges such as limited visibility, inefficient data management and difficulties in bid analysis.

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The 3 top benefits of trucking fleets benchmarking financial and operational performance

FreightWaves SONAR

While valuable for advancement, the rest of the equation rests on ensuring that financial and operational performance continues. The different benchmarks for trucking fleets help ensure that the company operates at an optimal level at all times. The data from benchmarking trucking fleets provides companies with a wealth of information.

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Freight market data size matters: 5 key hallmarks of data sets that improve transportation procurement

FreightWaves SONAR

According to Richard Howells of Forbes , the 2020 Oxford Economics survey found “49% of supply chain leaders (the top 12 % of respondents) can capture real-time data insights and act on them immediately, while 51% use AI and predictive analytics to capture insights. Freight market data size consistency matters.