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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Top eCommerce Trends in 2021

Ship Monk

While the end of COVID-19 is (hopefully) near, its effects will have an enduring presence on the retail landscape and, subsequently, this year’s eCommerce trends. YoY growth from 2019, it’s safe to say that eCommerce sales have absolutely skyrocketed, essentially jumpstarting the industry by nearly two years. Stiff Competition.

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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is a software platform for ecommerce fulfillment.

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Finding Your Ecommerce Brand Niche

Ship Monk

You decide to launch an ecommerce store to sell this idea because it’s the greatest idea ever and can’t possibly fail. Part of the process is doing your homework and identifying your ecommerce niche. What is an ecommerce niche? What is an Ecommerce Niche? Let’s assume you’re an entrepreneur with a great idea.

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5 Benefits of Multichannel eCommerce

Ship Monk

While an overzealous Easter bunny may feverishly object, consider this proverb a golden nugget of eCommerce wisdom. In an era where convenience and visibility rule the digital court, setting up shop across multiple sales platforms is one move that you can’t afford to miss out on. Emphatic praise? We love hearing from you!

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Debunking 8 Common eCommerce Myths

Ship Monk

The eCommerce boom is upon us. By the time you’re done reading, you’ll be well on your way to becoming a logistics and eCommerce expert. Is eCommerce a highly competitive field? By far, this is one of the biggest misconceptions about eCommerce, and one of the number one mistakes made by novice business owners.

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Sustainable Packaging vs. Customer Experience: Can Ecommerce Brands Have It All?

Stord

This interview was originally posted on Li's blog Look Hu's Talking. The full blog post is below: I’ve never been able to fully square away ecommerce and the impact it has on the environment. I think most ecommerce brands would prefer to use more sustainable packaging, but it’s easier said than done.