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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Importance of Social Proof in Ecommerce

Ship Monk

What can ecommerce businesses do to leverage this power? That, in a nutshell, is why ecommerce businesses cannot afford to ignore the importance of social proof. Conformity bias is what makes the fashion industry tick, and many ecommerce businesses benefit from it. This is a blog post, after all, written by ShipMonk.

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Top Ecommerce Metrics to Track

Ship Monk

Now if only you had a dashboard to keep your ecommerce business running. Today we’re going to help you pick the most important metrics for each area of your ecommerce business. We recently covered KPIs for Ecommerce Businesses in another blog post. If you’re already one of ShipMonk’s ecommerce clients, you’re in luck.

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Demand Forecasting: How It Enhances Ecommerce Operations

Ship Monk

As the holiday shopping season reaches its peak, ecommerce business owners everywhere are crossing their fingers, hoping they have enough product in stock and that they didn’t order too much. In truth, demand forecasting, or estimating how much product you’ll sell in the future, is one of the toughest challenges for any ecommerce business.

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How to Calculate Beginning Inventory and Why You Should Track It

Ship Monk

There are a lot of accounting terms thrown around when describing eCommerce inventory: merchandise inventory , WIP inventory , ending inventory , and beginning inventory to name just a few. For an eCommerce business, inventory is your most valuable asset (at least in terms of bookkeeping) and also one of your largest costs.

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April 2, 2024 Update

Freightos

Blog " * " indicates required fields Email * Comments This field is for validation purposes and should be left unchanged. In air cargo, volumes out of China were strong in late March driven by B2C eCommerce growth, though Freightos Air Index China export rates dipped somewhat to $4.23/kg America and $3.31/kg

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Last-Mile Delivery: What It Is and Why It’s So Important

Ship Monk

If you can believe it, an eCommerce package follows a similar arc, where the final moments of its journey have the power to make all the difference. Clearly, those are big numbers, and as an eCommerce business owner, you know that customer satisfaction is the most vital metric for growing your company and boosting your social proof !