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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Global Ecommerce Fulfillment Made Easy

Ship Monk

Why is it that we could put a man on the moon half a century ago, but it is still insanely expensive and complex to ship an ecommerce order to a customer in Europe? How to Get Started Opening your ecommerce business to an international market is no small undertaking. You might as well be shipping it to Mars.

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Email Tips for Ecommerce Businesses

Ship Monk

One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct connection with your customers. All ecommerce businesses should be engaging in targeted advertising. Looking for other ways to help your ecommerce business grow? It’s common sense.

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Ecommerce Returns – How to Stay Ahead of Reverse Logistics

Ship Monk

Anyone who owns an ecommerce brand has unwittingly been through a crash course in ecommerce logistics. They start out by handling fulfillment manually, but quickly learn that speed, efficiency, accuracy, partnerships, and scalability are essential to the success of their ecommerce business. Who Manages Ecommerce Returns?

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FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.

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Ecommerce DC Deploys Array of Automation

Logistics Business Magazine

John Lewis’ new e-commerce distribution centre in Fenny Lock, Milton Keynes, UK, features an array of automation technology. Robotics and Automation supplier Logistex was chosen earlier this year to implement its warehouse execution system to optimise the systems. In addition, ACR robots can reach up to 10m high (32.8