article thumbnail

Getting a Handle On the eCommerce Returns Process in Fulfillment

Amware Logistics and Fulfillment

In addition to fast, free shipping, they now want an easy and efficient eCommerce returns process. In fact, 95% of online buyers say that how well a brand handles returns influences their decision to buy again. The demands of online shoppers continue to accelerate.

eCommerce 296
article thumbnail

Reinventing Ecommerce Shipping with Itamar Zur

The Logistics of Logistics

Itamar Zur and Joe Lynch discuss reinventing ecommerce shipping. Key Takeaways: Reinventing Ecommerce Shipping Veho is focused on personalized delivery, speed, reliability, and customer satisfaction, They are leading the way in redefining shipping solutions for the modern era.

eCommerce 313
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How a 3PL Makes eCommerce Returns Less Painful

Amware Logistics and Fulfillment

Many online sellers find eCommerce returns management difficult to handle. Most eCommerce order fulfillment operations focus on getting products out the door and into the hands of customers without much consideration for what happens when a customer sends the order back.

eCommerce 290
article thumbnail

How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

article thumbnail

Global Ecommerce Fulfillment Made Easy

Ship Monk

Why is it that we could put a man on the moon half a century ago, but it is still insanely expensive and complex to ship an ecommerce order to a customer in Europe? How to Get Started Opening your ecommerce business to an international market is no small undertaking. You might as well be shipping it to Mars.

article thumbnail

Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

article thumbnail

FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.