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Track and Trace Technology Automation & Customer Alerts: Using Chatbots to Improve Service & Shipment Visibility

RPA Labs

In the supply chain industry today, track and trace technology refers to the ability to quickly access and distribute information about any package’s logistics and shipping history — including those with delivery still in progress and those already delivered. Traditional Pitfalls in Shipment Tracking and Communication.

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What Companies Really Need in Track and Trace

Logistics Problem Solving

It’s hard to imagine logistics without track and trace technology. Before shipment tracking, freight shipments were recorded by hand with a pen, and much of what happened on a parcel’s journey from vendor to customer was unknown. Track and trace has become an expected part of a customer’s shipping experience.

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What Companies Really Need in Track and Trace

Logistics Problem Solving

It’s hard to imagine logistics without track and trace technology. Before shipment tracking, freight shipments were recorded by hand with a pen, and much of what happened on a parcel’s journey from vendor to customer was unknown. Track and trace has become an expected part of a customer’s shipping experience.

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The Bloomberg of Freight with Mary O’Connell

The Logistics of Logistics

Expertise in operations, LTL pricing and procurement, flatbed operations, dry van, tracking and tracing, reality tv shows and how to turn a stranger into your new best friend. FreightWaves isn’t called the Bloomberg of Freight for nothing – they have actionable data that enables better decision making for carriers, shippers, and 3PLs.

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Automated Hand-Scanning Upgrade

Logistics Business Magazine

With a SICK Lector654 matrix camera installed above their workstation, operators can instead present the package to the scanner at the most ergonomic height, confident of highly-reliable read rates. With SICK’s innovative dynamic focus function, the camera can adapt flexibly to the working distance and the position of the code.

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The Rise of Technology in Logistics

MTS Logistics

We’ve seen technological enhancements in the means of visibility, tracking and tracing, and managing everything under one platform. This is one of the biggest reasons for the current startup crowd which offers solutions anything from track and trace, real-time visibility, and AI applications to RPA solutions.

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Predicting 2023 supply chain innovations

Logistics Business Magazine

Fixing global supply chains requires trust and transparency; digital technologies and platforms deliver this through the ability and opportunity to share real-time data. Secure track-and-trace technology has a crucial role to play in strengthening and unifying regulatory control, fiscal sustainability and ensuring secure supply chains.