Track and Trace Technology Automation & Customer Alerts: Using Chatbots to Improve Service & Shipment Visibility
RPA Labs
JUNE 24, 2021
In the supply chain industry today, track and trace technology refers to the ability to quickly access and distribute information about any package’s logistics and shipping history — including those with delivery still in progress and those already delivered. Traditional Pitfalls in Shipment Tracking and Communication.
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