article thumbnail

How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

article thumbnail

Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Budget-Friendly Tips for Ecommerce Brands

Ship Monk

Whether you’re a small ecommerce brand with the right stuff to make it, or a big ecommerce brand that’s long been established, budget never stops being important. How much are you spending on manufacturing, shipping, marketing, customer support, logistics services, and order fulfillment services?

article thumbnail

Email Tips for Ecommerce Businesses

Ship Monk

One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct connection with your customers. All ecommerce businesses should be engaging in targeted advertising. You do you and look at the data to determine what sending profile best fits your client base.

article thumbnail

Key Questions for a Successful Distribution Network

Speaker: Irina Rosca, Director of Supply Chain Operations, Helix

As we plan for the world of eCommerce and the customer expectation of quick, free shipping, our ability to forecast is turned on its head. How many distribution centers do we even need, and is that number feasible? Can we use historical data to plan for demand and design our networks, or is there a better way?

article thumbnail

FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.

article thumbnail

Ecommerce Inventory Management: Challenges & Solutions

Logistics Bureau

Effective inventory management has become increasingly crucial for businesses in this fast-paced and rapidly evolving era of ecommerce. Moreover, the ecommerce explosion has brought new and unique challenges that complicate inventory management for enterprises selling online. BOOK NOW Need help with demand forecasting accuracy?