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Top Ecommerce Metrics to Track

Ship Monk

They’re called metrics, a set of constantly changing numbers and percentages that tell you how you’re doing from one day to the next. There are dozens of metrics you could track, but some are so important you should check them frequently. These are the metrics you want on your dashboard. What is a Metric? What is a KPI?

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SONAR Indices & Insights: Improve Freight Shipping Procurement with SONAR SCI’s Lane Acuity Plus

FreightWaves SONAR

Supply chain professionals responsible for transportation procurement at Fortune 500 companies focus on three things – budget forecast accuracy, service scores and primary tender acceptance. Advancements in tender data science and paid market data now power SONAR SCI (Supply Chain Intelligence) Lane Acuity Plus.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Customer relationship management systems collect and centralize all the important data about a business’ customers (and potential customers). Analytics tools help you test and measure ad performance and email click-throughs.

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Artificial intelligence and machine learning in supply chain management

EazyStock

For example, navigation apps, facial recognition, smart assistants, and even robot vacuum cleaners at home use this smart tech. AI can adapt in near-real-time to changing conditions and develop new knowledge by processing more data and revealing more patterns and trends than humans can. AI was once only seen in science fiction.

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[INFOGRAPHIC] Top KPIs in Supply Chain for Warehouse, Logistics, Transportation, Freight

FreightWaves SONAR

As an example, Supply Chain Dive states, “Minimizing the number of claims for overages, shortages and damages (OS&Ds) as a percentage of deliveries,” is one way to manage operations and track performance better. While following OS&D helps, it’s only a fraction of the true value of data-driven supply chain management.

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SONAR Indices & Insights: Use these indices to build trucking KPIs to optimize fleet utilization

FreightWaves SONAR

Let’s teach you what each index is and what trucking KPIs are built using the data within the freight indices. . The Maintenance Expense per Mile (MAINT) index captures the total maintenance expense, reported by participating carriers during a given month, expressed on a per-mile basis. Maintenance Expense per Mile (MAINT).

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SONAR Indices & Insights: Get a leading indicator of containerized ocean shipments volumes before they leave a port of origin with Ocean TEUs indices

FreightWaves SONAR

When freight market participants are able to get a leading indicator instead of historical data, they are able to proactively plan for assets needed, capacity, and the potential price of freight for drayage and surface transportation moves that head to inland markets after ocean shipments go from the port to roads.