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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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SONAR Indices & Insights: Improve Freight Shipping Procurement with SONAR SCI’s Lane Acuity Plus

FreightWaves SONAR

Supply chain professionals responsible for transportation procurement at Fortune 500 companies focus on three things – budget forecast accuracy, service scores and primary tender acceptance. harder to procure capacity at the benchmark rate per mile ) in both the outbound and inbound directions.

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6 Steps to conduct a freight spend analysis

FreightWaves SONAR

Start where it all begins – procurement. Procurement remains an oft-overlooked side of a freight spend analysis. All forward and reverse costs should be considered within a comprehensive spend analysis. That’s the only way to understand the real costs of transportation in your enterprise. . Download the White Paper.

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The 3 top benefits of trucking fleets benchmarking financial and operational performance

FreightWaves SONAR

As reported by DC Velocity , “the 2020 Fleet Advantage Industry Benchmark Survey noted, “11% of transportation fleets estimate they have saved more than $1 million in crash avoidance by upgrading to newer trucks with advanced safety features.” Financial insight feeds into equipment purchasing decisions. Request a SONAR Demo.

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Top Ecommerce Metrics to Track

Ship Monk

They’re called metrics, a set of constantly changing numbers and percentages that tell you how you’re doing from one day to the next. There are dozens of metrics you could track, but some are so important you should check them frequently. These are the metrics you want on your dashboard. What is a Metric?

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Lessons Learned from Black Friday/Cyber Monday

Ship Monk

billion, according to Adobe Analytics , up 7.5% Will consumers be reluctant to use credit cards for holiday purchases? For the first time, mobile purchases have overtaken desktop purchases. Shopify reports that sales were up 24% compared to last year, with 61 million consumers shopping globally this year.

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Revenge Festivities: How To Power Up Your Retail Last-Mile Fulfillment To Meet Soaring Demand

Locus

To provide consumer experiences for your online shoppers after they make their purchases, click here. In fact, around 300,000 new jobs have already been created in the sector so far and over 500,000 more are expected to be added till Diwali, according to this report , as the demand for gig workers steadily increases. Schedule Demo.