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What Is CX Automation: The Value of Combined Tech

RPA Labs

Although Although its definition isn’t in any mainstream dictionary, CX refers to all interactions that impact a customer’s perception of a business. Automation is an incredible tool in the fast-paced industry of freight. In these analytical reports, more companies are seeing the benefits of automating customer experiences. .

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Creating a Successful Small Business Shipping Strategy

GoShip Blog

You should definitely have your own personally unique shipping strategy. There are plenty of solutions for shipping software, or small business customer management systems, which let you integrate other services and tools you are using for shipping. They also let you track every shipment in real-time and often help with documentation.

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What is a routing guide and what are best practices to create one

FreightWaves SONAR

And according to Brian Straight of FreightWaves , a routing guide is a living document that enables faster transportation management and keeps freight spend under control based on lane volatility, seen also within SONAR SCI Lane Acuity. The action: ensure your routing guide is accessible and available via the web.

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Work from home supply chain jobs

Globalior

Definitely a role that will transition well to a home based environment. Most of these documents are in the office What is needed for supply chain employees to work from home? If you have an Adobe Acrobat Pro license, you won’t need to use a scanner to manually add signatures to PDF documents.

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The Dedola Difference

Dedola Global Logistics

We make your business our business by taking the extra steps to ensure you have all the tools and information you require. When shipping with Dedola, you’ll have a dedicated customer service agent who will be available to you throughout the entire shipping process. Final Thoughts. At Dedola Global Logistics, it is job one.

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9 Steps to Follow When Preparing for Supply Chain Project Management

Logistics Bureau

So involve all key project stakeholders in the scope definition task and provide ample opportunities to highlight and deliberate over deliverables they believe are missing and should be added. At least you can revisit the scope and decide what elements you can remove to secure whatever project investment funds are available. .

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10 Challenges for Shippers in Negotiating Trucking Contracts

FreightWaves SONAR

Transportation analytics is among the most effective tools in trucking contract negotiations. Disruption is, by definition, unplanned. Trucking contracts are not a fast-paced document. Trucking contracts detail available trucking capacity , volume and rate data for shippers and LSPs. They should be concise and clear.