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The two ‘C’s of retail returns – commerciality and convenience

Logistics Business Magazine

According to an April survey by shipping and mailing company Pitney Bowes, online returns cost retailers an average of 21% of order value. If they get it wrong, research suggests it could have a significant impact on customer retention with 62% of UK shoppers saying they would not shop again with a retailer after a poor returns experience.

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Fulfilment technology is key to DTC success

Logistics Business Magazine

Direct-to-Consumer (DTC) is a type of business-to-consumer retail sales strategy where a business will market, sell and ship a product directly to the customer, writes Will Lovatt, General Manager and Vice President, Deposco Europe. The post Fulfilment technology is key to DTC success appeared first on Logistics Business® Magazine.

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8 Reasons Why Your Business’ Success Depends Upon Your Supply Chain

Logistics Bureau

According to a survey by Deloitte from 2014, 79 % of companies with high-performing supply chains achieve revenue growth superior to the average within their industries. Supply Chain Strategy. In 2014, a survey by Tompkins Consortium delivered a shocking revelation. Supply Chain and Business Success By the Numbers.

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7 Reasons Why the Supply Chain Matters to Business Success

Logistics Bureau

According to a survey by Deloitte from 2014, 79 % of companies with high-performing supply chains achieve revenue growth superior to the average within their industries. Supply Chain Strategy. In 2014, a survey by Tompkins Consortium delivered a shocking revelation. Supply Chain and Business Success By the Numbers.

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The 11 Most Popular Blog Posts on Business in 2014

GlobalTranz

Today we continue our “Top Blog Posts” series, after covering the top posts in manufacturing , supply chain , logistics , and transportation so far, by bringing you a subject all of us must focus on: Business. We hear about it every day on the news, across the web and survey after survey confirms that.

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The goldmine that is returns data

Logistics Business Magazine

If the return results in an exchange that may just about be supportable – if, as is often the case, it results in ‘no sale’ and a refund, then that is a serious impact to the bottom line. Different types of products and their sales and returns channel will attract different processes and costs. Capturing that data is the first hurdle.

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8 Essential Steps to Selecting a TMS Solution and How to Get Started?

GlobalTranz

In fact, using a TMS solution decreases freight costs for more than 60 percent of companies surveyed, reports ARC Insights. Route optimization is an essential aspect of a TMS solution, explains Steve Banker of Forbes magazine. After reviewing the previous steps, you will be ready to select a TMS solution.