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Email Tips for Ecommerce Businesses

Ship Monk

One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct connection with your customers. All ecommerce businesses should be engaging in targeted advertising. Looking for other ways to help your ecommerce business grow? With any relationship, communication is key.

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7 Ecommerce Brand Tips for an Epic Unboxing Experience

Ship Monk

Ecommerce brands looking to stand out amongst competitors and enhance customer satisfaction need to keep this in mind so their orders foster unforgettable unboxing experiences. Stay True to Your Branding Branding is one of the key factors that differentiates ecommerce companies within the same market. How are you unique?

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Tracking Ecommerce Shipments: Tips & Insights

Ship Monk

Having a great product is key to ecommerce success, but so is making sure it gets to customers safely. However, while shipping companies will vary in terms of their policies, with ShipMonk, ecommerce clients don’t have to stress about keeping their packages safe because we have MonkProtect.

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Conveyor Maintenance and Success in Ecommerce

Logistics Business Magazine

Ed Wainman, Aftersales Manager at Conveyor Systems Limited (CSL) explores the vital role conveyor maintenance has to play in the burgeoning ecommerce industry and gives his top tips for developing a fuss-free and effective maintenance schedule. Here we share our top tips to prevent costly downtime and keep customers happy.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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Simple Ecommerce Shipping Solutions

Ship Monk

With so many literal and figurative moving parts to factor into your shipping strategy, it can be a lot for an ecommerce brand to handle alone. This shipping solution means our 3PL experts manage relationships, rates, and delivery times for multiple shipping carriers at once so you don’t have to. Three words: Virtual Carrier Network.

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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.