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The Top Challenges Facing the Freight Forwarding Industry

RPA Labs

There have been significantly more mergers and acquisitions in recent years in freight forwarding, including “TFI International’s $800-million acquisition of UPS Freight; Uber Freight’s $2.25-billion Increasing Competition in Freight Forwarding. billion purchase of Transplace; DP World’s $1.2-billion

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Integration Chatbot: How Forwarders Can Streamline Procurement

RPA Labs

In every mode of transportation, 2022 has revealed a rate trend that continues to increase. With minimal capacity at maximum cost, freight forwarders are looking for ways to streamline procurement, and leveraging an integration chatbot is one way to achieve that goal. Additional Benefits of an Integrated Chatbot in Forwarding.

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Flexibility in the Face of Uncertainty

Freightos

Most recently, the recent disruptions in the Red Sea that saw ocean freight rates from China to Europe by over 190% and saw transit times lengthen, sea-air services offered a strategic advantage for logistics professionals able to remain agile, by watching trends and jumping at opportunities to ensure a resilient supply chain.

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SONAR Indices & Insights: track U.S. port market share for ocean freight imports with Port Import Market Share (PIMS) to measure port activity

FreightWaves SONAR

When you see a port increase in market share, then you should assume that any truckload markets that contain that port are likely to increase in volume due to a surge in ocean freight shipments. This is also a major indicator of long-term trends in how shippers are routing their shipments into the U.S.

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Customer Service Chatbots: The Future of Supply Chain & Logistics Customer Experience

RPA Labs

Customer service chatbots , part of a growing trend known as robotic process automation , have revolutionized the world of online customer interaction and communications. Enables shippers and service providers, such as freight forwarders , to manage better resources, budgets, staffing, and internal processes. .

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SONAR Indices & Insights: Monitor containerized freight volumes’ impact on inland freight networks with Loaded TEUs indices

FreightWaves SONAR

A surge in imports to that market may mean inland freight networks may have higher spot freight rates with trucking carriers or on intermodal moves, as well as an impact on available capacity, indicating that shippers, brokers, and carriers may have to adjust their plans in kind. . Request a SONAR Demo. NVOCCs, ocean carriers .

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How Freight Forwarders Could Apply RPA to Reduce Global Booking Confusion

RPA Labs

RPA in freight forwarding represents a significant shift in processes and highlights the growing dominance and prevalence of supply chain and freight forwarding technology in the world today. The Challenges Leading to Problems in Global Forwarding Collaboration. Sure, the pandemic is partly to blame.