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The Top Challenges Facing the Freight Forwarding Industry

RPA Labs

There have been significantly more mergers and acquisitions in recent years in freight forwarding, including “TFI International’s $800-million acquisition of UPS Freight; Uber Freight’s $2.25-billion Increasing Competition in Freight Forwarding. billion purchase of Transplace; DP World’s $1.2-billion

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How Freight Forwarders Could Apply RPA to Reduce Global Booking Confusion

RPA Labs

RPA in freight forwarding represents a significant shift in processes and highlights the growing dominance and prevalence of supply chain and freight forwarding technology in the world today. The Challenges Leading to Problems in Global Forwarding Collaboration. Sure, the pandemic is partly to blame.

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[Infographic] The Four Types of Transportation Analytics to Know

FreightWaves SONAR

Within the ever-changing shipping and freight management market, there is an underlying need to know and understand shipping data trends running throughout the industry. Start getting the full, end-to-end view with the top four types of analytics by subscribing to a freight data engine like SONAR. Request a SONAR Demo.

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Customer Service Chatbots: The Future of Supply Chain & Logistics Customer Experience

RPA Labs

Customer service chatbots , part of a growing trend known as robotic process automation , have revolutionized the world of online customer interaction and communications. Enables shippers and service providers, such as freight forwarders , to manage better resources, budgets, staffing, and internal processes. .

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3 Ways Logistics Automation & Chatbots Are Reducing Operational Costs

RPA Labs

These automation options are commonly found in warehouse or distribution centers, freight forwarders and carriers, modern supply chain networks, and enterprise logistics and tracking platforms. Automates response to standard FAQ queries from consumers with real-time chatbot tools.

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Expressive Bidding for freight RFQs: More flexibility for better offers!

Transporeon

With a sophisticated e-sourcing tool, expressive bidding projects can be easily created and evaluated automatically. Freight forwarders will therefore prudently insure a hedge against a small allotment. In our simple example, this step could have been done manually.