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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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SONAR Indices & Insights: Measure whether shippers or carriers have control of freight pricing with SONAR’s Pricing Power Index

FreightWaves SONAR

This week, learn how freight market participants are able to measure if freight pricing control lays in the hands of freight shippers or freight carriers. What is the DHL Supply Chain Pricing Power Index? The chart above has an 80 reading which indicates that the control of freight pricing lies in the carriers’ hands.

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Navigating the Challenges of Ineligible Claims in the 340B Drug Pricing Program

Chronicled

Photo by Volodymyr Hryshchenko on Unsplash Understanding the 340B Program and its Presenting Issues The 340B Drug Pricing Program is a federally-run initiative that allows eligible healthcare organizations to access outpatient prescription drugs at discounted prices. What contributes to these difficulties?

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7 ways freight tech reduces operations costs and improves profits for carriers

FreightWaves SONAR

Operational costs continue to increase for carriers year to year. Although many carriers have worked diligently towards reducing operational costs and increasing profit margins, there is still work to do for the top for-hire truckload freight carriers to improve. Freight data reduces dwell time and load time. Operating Ratio.

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The 3 top benefits of trucking fleets benchmarking financial and operational performance

FreightWaves SONAR

Instead of wasting resources to guess at which lanes and shippers meet minimum load requirements, capturing real-time freight data helps carriers identify their top performers, review eligibility for shipper-of-choice status and ensure everything runs more smoothly. Financial insight feeds into equipment purchasing decisions.

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Lessons Learned from Black Friday/Cyber Monday

Ship Monk

Will consumers be reluctant to use credit cards for holiday purchases? What We Learned So Far With the numbers in, we gathered findings from multiple sources to suss out the shiniest nuggets of wisdom. For the first time, mobile purchases have overtaken desktop purchases. Which items were frequently purchased together?

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Winning strategies for distributors and manufacturers during an economic downturn

EazyStock

The right purchasing and logistics strategies give companies an edge during these unique, uncertain times and, during the return “to normal,” a greater competitive advantage and continued growth. Rapid cost increases, interest rate hikes and reduced demand require more effective inventory management and forecasting attention.