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How to Reduce Ecommerce Returns

Ship Monk

Ecommerce bands, even those with amazing reverse logistics operations in place, feel the negative impact of returns. If your ecommerce brand is dealing with a return then typically one of three things has happened: 1.) Because, as much as ecommerce brands don’t like returns, buyers sure don’t like them either. How, you may ask?

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AR, VR, and eCommerce

Ship Monk

we can talk about a couple of futuristic innovations that are rocking the socks off eCommerce: AR, or augmented reality, and VR, or virtual reality. AR, for example, is great for workforce training situations where employees still need a firm grasp on the real world, and VR can be used for simulations, virtual tours, and, yes, video games.

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DHL Supply Chain’s Digital Transformation in the Warehouse

Logistics Viewpoints

Of course, we subsequently share interesting insights in Logistics Viewpoints articles. Brian provided me with insights into some specific warehouse automation and robotics examples. I recently wrote about DHL eCommerce Solutions’ interesting use of DoraBot DoraSorters. Autonomous Mobile Robots and AGVs.

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4 Tips to Help You Choose Distribution Centre Locations

Logistics Bureau

Don’t ignore the ecommerce factor. I have been helping people with these challenges for about 30 years, during which I have formulated some handy tips, which I also spell out in a YouTube video. So I will use Sydney as an example. Tip #4—Don’t Ignore the Ecommerce Factor. Access to customers, roads, and ports is the key.

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Importance of Social Proof in Ecommerce

Ship Monk

What can ecommerce businesses do to leverage this power? And when we feel uncertain, humans tend to look for examples of what others in our situation have done. That, in a nutshell, is why ecommerce businesses cannot afford to ignore the importance of social proof. Of course, sometimes following the herd can lead us astray.

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3PL Fulfillment Robotics Roadmap

Ship Monk

As the world of eCommerce has evolved, warehouses have done the same to keep up with demand for fast and efficient order fulfillment. Below are just a few examples of different robots that 3PLs can use to enhance productivity. Picking and Packing Robots benefit fulfillment facilities in terms of speed and accuracy. The ROBOT TOM Line.

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The Online Retail Landscape in 2019: A Review of the Highs and Lows

Logistics Bureau

As online retail has become such a massive catalyst for changes in supply chain and logistics thinking and practice over the last few years, I thought it worth greeting the New Year with a brief look at the ecommerce sector and how some of its players have performed in 2019. Who Else is Doing Well in Online Retail?