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Customer Relationship Management for Ecommerce Brands

Ship Monk

Content Management Tools Original content, such as blog posts, videos, how-tos, FAQs, testimonials, reviews, and other forms of social proof are great opportunities for your customers to engage with your brand. Here are a few examples of ways you can use CRM software to strengthen your customer relationships and grow your business.

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How LTL shipping rates work and how to track trends developing in long-term pricing agreements

FreightWaves SONAR

Generally, it follows the same basic process: Take the dimensional weight, for example, with a package that’s estimated to be eight pounds after calculating its dimensional volume and dividing that value by the DIM factor. In this example, the shipping rate would be based on the DIM pricing weight of eight pounds. Request a SONAR Demo.

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Looking at the data in FreightWaves SONAR to see the impact of Suez Canal Blockage

FreightWaves SONAR

For the Ever Given as an example, as of yesterday, the schedule posted by Evergreen the expected ETA of the vessel into Rotterdam was April 1st, 2021 (with a scheduled departure date of April 3rd, 2021). Request a SONAR Demo. Request a SONAR SCI Demo.

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Freight Tech, ROI & Input vs. Output Metrics

Parade

There are many reasons why Amazon is successful (future blog post?) Many a junior executive presented to him what they thought were good results only to be humbled when shown that their input metrics - the foundation of their future business - were shaky. An example of input metrics. More examples of input metrics.

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Freight Tech, ROI & Input vs. Output Metrics

Parade

There are many reasons why Amazon is successful (future blog post?) Many a junior executive presented to him what they thought were good results only to be humbled when shown that their input metrics - the foundation of their future business - were shaky. An example of input metrics. More examples of input metrics.

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5 Analytic Shipping Data Insights for Shippers From SONAR

FreightWaves SONAR

The answer lies in how shippers present the information to carriers – indicating how carriers can benefit from tapping backhaul opportunities in in-demand markets. As reported by Forbes , “Many companies, for example, have moved to e-commerce[…]This means shipping via B2C channels versus B2B channels. Request a SONAR Demo.

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Supply Chain Intelligence: The Value of AI and Machine Learning to Predict Freight Rates

FreightWaves SONAR

Consider this example. Consider this example. . But having access to that information upfront, clearly and concisely presented as indices and insights, amounts to faster management and getting the most profits from all loads across all modes and through all lanes. Request a SONAR Demo. Now, what’s a meaningful insight?