Remove best-delivery-management-software-for-better-post-purchase-experience
article thumbnail

The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan.

article thumbnail

Customer Relationship Management for Ecommerce Brands

Ship Monk

Legacy Customer Relationship Management (CRM) software systems, such as Salesforce, were originally developed to help sales teams funnel and track potential customers through long sales pipelines, from generating leads to closing the sale, then supporting and maintaining the customer relationship. What is CRM Software?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Spoilt for Choice: Now Pick from Multiple Shipping Options at Checkout

Locus

For a successful retail business today, making deliveries on time is the most basic of customer expectations. As online deliveries become the norm, delivery experiences take a more holistic form and must deliver more than just the package that was ordered. Choose from many delivery options.

article thumbnail

How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Credit Card/Identity Fraud Scammers obtain payment information from unsuspecting users using phishing, pharming and whaling schemes, then use the stolen credentials to purchase items from ecommerce stores.

article thumbnail

How Retailers in the US Can Step Up Their Delivery Game

Locus

Online shoppers are growing in number year after year, and so are their delivery expectations. Not only this, 62% of online shoppers in the US say delivery speed is what makes for a good purchase experience. This is reason enough for retailers to double down on their delivery efforts in the last mile.

article thumbnail

FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.

article thumbnail

ShipMonk Helps Global Brands Sell Simply In U.S.

Ship Monk

Virtual Carrier Network ShipMonk’s Virtual Carrier Network allows ecommerce brands around the world access to the best shipping costs and speeds. Discover the advantages of ShipMonk’s VCN in detail today to enhance your shipping bottom line and have better shipping and financial success as your business enters the US market.