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Customer Relationship Management for Ecommerce Brands

Ship Monk

Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses. Here are some of the tools CRM systems offer.

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Why OCR-Only Supply Chain Automation Fails

RPA Labs

Today, industrial automation is rapidly making the “Jetsons” cartoon a reality. Thankfully, automation advances have arrived at the perfect time. . What Is OCR-Only Automation? Optical character recognition (OCR) is automation software designed to convert digital document images into editable text.

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Automated Logistics Systems: What to Look For

RPA Labs

It’s important to consider this example when pursuing robot process automation workflow. An integral part of robotic process automation workflow is its ability to work with the technological partnerships already in place. Effectively receiving and sending data relies on a whole workflow of automation.

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Do Capacity Management Tools Work for Freight Agencies?

Parade

Here’s Why Many Capacity Management Tools Don’t Serve Freight Agencies Not too long ago, capacity management simply didn’t work for freight agencies that provide logistics solutions to their agents. That’s less than ideal since it can mean that less scrupulous agents will use the data to poach business from other agents in the group.

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Why data is critical to freight routing guide compliance

FreightWaves SONAR

Maintaining good compliance to these informational guides is critical to supply chain management and relies heavily on current data and automation. Missing data amounts to inevitable routing guide failures Data is king in today’s ever-changing market, and it is only becoming more vital for supply chain operations and management.

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What Is CX Automation: The Value of Combined Tech

RPA Labs

In December 2021, McKinsey and Company reported on United States data saying, “Job openings have risen above pre-Covid-19 levels as the economy bounces back. Automation has become the friend of many through its ability to run and generate analytics for company efficiency. What Is Customer Experience Automation?

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What enterprise shippers can expect from logistics automation in 2021

FreightWaves SONAR

Automation continues to prove its value in building transportation and freight management relationships. Even the most robust in-house strategies can turn to the value of logistics automation within analytics, such as the insights found in Lane Signal, to further refine their operations. from 2020 to 2027.” from 2020 to 2027.”