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“Evolving Freight Forwarding Survey” deserves our attention

Logistics Management

Logistics Trends & Insights LLC, an Atlanta, Georgia-based consultancy, is conducting its third “Evolving Freight Forwarding Survey," and invites LM readers to participate.

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Survey: Transport & Logistics Technology. Take Part Now

Logistics Business Magazine

Logistics Business , in conjunction with Aptean , is carrying out a market research survey of our readers. The exclusive survey focuses on transport and logistics technology, specifically on commercial vehicle fleet operations. Transport Managers: We need you to complete our survey! It takes just 10 minutes. Click here to enter.

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The State of Freight Forwarder Response Time

RPA Labs

That’s the average response rate for a freight forwarder to respond to a quote request as uncovered in this unique approach by automation workflow company, RPA Labs. While we’ve heard this sentiment time and time again, have freight forwarders really changed the way they respond to customers? Small & Mid-Size FFs.

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Top Trends in Freight Forwarder Digitization

Freightos

We mystery shopped the twenty largest freight forwarders for FCL, LCL and air online quotes. We also surveyed eight digital freight forwarders and the five largest ocean carriers for FCL quotes to get a sense of the growing competition that forwarders are facing and how these compare in their digitization efforts. .

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“Evolving Freight Forwarding Survey” deserves our attention

247 Customs Broker

Logistics Trends & Insights LLC , an Atlanta, Georgia-based consultancy, is conducting its third “Evolving Freight Forwarding Survey, and invites LM readers to participate. Unprecedented change continues in the freight forwarding market,” observes the consultancy’s president, Cathy Roberson. “New

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Key Trends for Freight Forwarders

Logistics Business Magazine

IAG Cargo today shared the findings from a global survey of more than 400 freight forwarders in 47 countries on perceptions of the air cargo industry this year. The report, Cargo Next, identifies the key trends and expectations of freight forwarders within the next 12 months.

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Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. As such, they can better their freight forwarding customer service goals as well. Together, it builds a better freight forwarding customer service experience.