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The State of Freight Forwarder Response Time

RPA Labs

That’s the average response rate for a freight forwarder to respond to a quote request as uncovered in this unique approach by automation workflow company, RPA Labs. While we’ve heard this sentiment time and time again, have freight forwarders really changed the way they respond to customers? Small & Mid-Size FFs.

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How These 5 Freight Forwarding Technology Innovations Boost Service Levels, Reduce Costs, & Improve CX

RPA Labs

Freight forwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Automated Data Entry. Automation in logistics for data entry is a fully loaded topic. Remember that robotics process automation depends on data and reliable responses to a given question or topic.

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How These 5 Freight Forwarding Technology Innovations Boost Service Levels, Reduce Costs, & Improve CX

RPA Labs

Freight forwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Automated Data Entry. Automation in logistics for data entry is a fully loaded topic. Remember that robotics process automation depends on data and reliable responses to a given question or topic.

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Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. As such, they can better their freight forwarding customer service goals as well. Together, it builds a better freight forwarding customer service experience.

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Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. As such, they can better their freight forwarding customer service goals as well. Together, it builds a better freight forwarding customer service experience.

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Why Cloud-Based Logistics Software is a Must-Have for Modern Freight Forwarders

Magaya

Recent survey data found that 61 percent of businesses moved some or all of their workloads to the cloud in 2020, and experts predict the public cloud computing market will be worth $800 billion by 2025. Companies are moving to the cloud in record numbers, and for good reason.

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Freight Professionals “Want to Change Supply Chain Strategies Post-Covid” Says Survey

Logistics Business Magazine

Shipping and freight professionals want to change their supply chain strategies post-Covid, according to a recent survey. Answered by over 300 Shipping and Freight Professionals across the world, the survey brought out some key indicators that will inform the future course of global supply chains. Find more details here.